Customer service is a key issue in taking your business to the next level. This package of services sets up your website to empower your customers, acknowledge their issue, and resolve the problem.
- FAQ page for website
- Online form for inquiries & autoresponse
- Customer service email address & webmail
- Templated replies designed for copy/paste
- Procedure documented for your operations manual
- Twitter account set-up for real-time service @ no charge
- Webmail account maintenance & customer service admin @ $15/hour